Privacy Policy
LAMA Herbal Solutions (“us”, “we”, or “our”) operates the LAMA Herbal Solutions website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you visit our website, place an order, create an account, contact us, submit a form, or otherwise interact with LAMA Herbal Solutions, we may collect information that you voluntarily provide, such as your name, email address, telephone number, billing and shipping address, account information, order and purchase history, communications, comments, feedback, and product reviews.
Our website and the services used to operate it may also automatically collect certain technical information, such as your Internet Protocol (IP) address, browser and device information, and information about how you interact with our website.
When you make a purchase, payment information is provided to and processed by our payment service providers as necessary to complete the transaction. LAMA Herbal Solutions does not intentionally collect or store complete payment card numbers on its own systems.
We use your Personal Information to provide our services, process and fulfill orders, communicate with you, and operate and improve our website and business.
Log Data
When you visit our website, certain technical information may be collected automatically by Wix and other services used to operate our website. This information may include your Internet Protocol (IP) address, browser or device information, the date and time of your visit, pages viewed, and information about how you interact with the website.
This information may be used to operate and secure the website, analyze website performance and usage, troubleshoot problems, and improve the visitor experience.
Cookies
Our website uses cookies and similar technologies to help the website function properly, maintain security, remember certain visitor preferences, and understand how visitors interact with the website.
Some cookies are essential for the operation and security of the website. Other cookies or similar technologies may be used for functionality, analytics, or marketing purposes depending on the features, applications, and services used on our website.
Where applicable, visitors may be given the option to accept or decline certain non-essential cookies through our website's cookie settings. Visitors may also manage cookies through their web browser settings.
Third-party services used on our website may use their own cookies or similar technologies and are subject to their own privacy policies.
Service Providers
LAMA Herbal Solutions uses third-party service providers to help operate our website and business. These providers may include website hosting and e-commerce services, payment processors, shipping and delivery services, email and communication services, analytics providers, and other services necessary to process orders and operate our business.
Our website is hosted by Wix.com, which provides the platform we use to operate our online store. Information submitted through our website may be processed and stored through Wix and its service providers.
Third-party service providers may have access to personal information as necessary to provide their services. Their handling of personal information may also be governed by their own privacy policies and terms.
We may also disclose personal information when required by law or when reasonably necessary to protect our rights, comply with legal obligations, prevent fraud, or maintain the security of our website and business.
Security
LAMA Herbal Solutions values the security of your personal information and takes reasonable measures to help protect the information provided through our website. Our website and online store are hosted through Wix, which provides security features designed to protect information transmitted and stored through its platform.
However, no method of transmission over the Internet or electronic storage is completely secure. While reasonable safeguards are used to protect personal information, we cannot guarantee absolute security.
Links To Other Sites
Our website may contain links to websites or services that are not operated by LAMA Herbal Solutions. If you follow a link to a third-party website, you will be subject to that website's own privacy practices and policies.
LAMA Herbal Solutions is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policy of any website you visit.
Children’s Privacy
Our website and online store are intended for use by adults and are not directed to children under the age of 13. LAMA Herbal Solutions does not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child under the age of 13 without appropriate parental consent, we will take reasonable steps to delete that information.
If you believe that a child under the age of 13 has provided personal information through our website, please contact us so that we can address the matter.
Changes To This Privacy Policy
LAMA Herbal Solutions may update this Privacy Policy from time to time to reflect changes in our business practices, website features, services, or applicable laws and regulations.
Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Your Privacy Choices and Requests
You may contact LAMA Herbal Solutions to request access to, correction of, or deletion of personal information that you have provided to us, subject to applicable legal and recordkeeping requirements.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those communications or by contacting us directly.
Please understand that certain information may need to be retained for legitimate business or legal purposes, such as maintaining transaction records, resolving disputes, preventing fraud, or complying with applicable laws.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to make a request regarding your personal information, please contact LAMA Herbal Solutions through the Contact Us form on our website.
Last updated September 2026